Financial Protection
Roads2Roam Ltd is a member of the The Travel Trust Association which is a travel trade association. Members consist of travel agents, tour operators and travel organisers. The Travel Trust Association exists in order to protect you, the customer, with 100% financial protection and has been doing so for over 20 years. This means that every penny paid to its members is protected by the Travel Trust Association.
How does the Travel Trust Association provide 100% financial protection?
All Payments made to a TTA Member should be made to the specially designated trust account i.e. when paying Roads2Roam Ltd make all payments to Roads2Roam Ltd Trust Account.
Credit Card Payments are automatically deposited into the trust account via electronic processing. Every TTA member has a practicing certificate. This certificate identifies the TTA member’s number, the company to whom all payments should be made and the trustee for that member including the trustee’s address.
The Travel Protection Plan covers every service which you have booked from a travel company whether it be for transport, accommodation, entertainment or recreation. The money may only be released from the Trust to pay for the services which you have booked. When you make a booking, you will be supplied with a guarantee certificate – you can see the terms of the guarantee at www.Traveltrust.co.uk/guarantee
You can book your holiday secure in the knowledge that Travel Trust Association will protect you in the unlikely event of a member becoming insolvent. Should a member of the Travel Trust Association for any reason financially fail or cease trading, the Travel Trust Association will liaise with the suppliers and Tour Operators to ensure that you holiday goes ahead unaffected. If for any reason this is not possible, they will administer a claim for a refund of money that you have paid to a member for your holiday.
The Travel Trust Association is part of the Travel Network Group Further information is available at: https://www.thetravelnetworkgroup.co.uk/travel-trust-association
